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Terms & Conditions
These Terms & Conditions explain the rules that apply when you access or use AUD Gaming Casino. Please read them carefully before creating an account, depositing funds or playing any game.
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1. General terms and acceptance
These Terms & Conditions apply to your use of the AUD Gaming Casino website, account services, games, payment facilities, promotional offers and any related products or services. By accessing the website or opening an account, you confirm that you have read, understood and agreed to these Terms & Conditions, together with any additional rules displayed for a particular game, promotion or service.
On this page
If you do not agree with any part of these Terms & Conditions, you must not use the website or create an account. These Terms & Conditions may be supported by game rules, promotion terms, privacy information and responsible gambling requirements. Where additional terms apply, those terms will be made available before or during the relevant activity and should be read carefully.
You are responsible for checking the current version of these Terms & Conditions each time you use the website. AUD Gaming Casino may update, replace or amend these terms when reasonably necessary, including to reflect changes to laws, technology, security requirements, products or business practices. Continued use of the website after an update means that you accept the revised terms.
Legal use of the website
You must use AUD Gaming Casino only for lawful purposes and in accordance with these Terms & Conditions. Access may be restricted in certain locations or for certain individuals. You are responsible for determining whether online gambling is lawful for you in your location and for complying with all applicable Australian laws and regulations.
AUD Gaming Casino may refuse access, suspend services or close an account where it is necessary to comply with legal or regulatory obligations, protect users, maintain platform security, investigate suspected misconduct or manage operational risks.
2. Eligibility and your account
You must meet the minimum legal age and all other eligibility requirements that apply to online gambling in your location. You must not access or use the website if gambling is prohibited where you are located, if you are subject to a gambling exclusion or restriction, or if you are otherwise unable to enter into a legally binding agreement.
Only one personal account may be created unless AUD Gaming Casino has expressly approved another arrangement. An account must be registered in your own name and used only by you. You must provide information that is accurate, complete and current, and you must update it if your circumstances or details change.
During registration or at any later time, AUD Gaming Casino may ask you to provide information or documents to confirm your identity, age, location, payment method, source of funds or account ownership. These checks may be required for legal, security, responsible gambling, fraud prevention or anti-money laundering purposes. Account features may be limited while checks are being completed.
You are responsible for keeping your login details secure and for all activity carried out through your account. Do not share your password, allow another person to use your account or leave your account accessible on a shared device. You must notify AUD Gaming Casino promptly if you believe that your account has been accessed without permission or that your account details have been compromised.
- Do not create an account using false, misleading or stolen information.
- Do not open an account on behalf of another person.
- Do not use another person's payment method without proper authorisation.
- Do not allow a person who is underage or excluded from gambling to use your account.
- Do not create multiple accounts to obtain an unfair advantage or access an offer more than once.
AUD Gaming Casino may suspend or close an account where information cannot be verified, where an account appears to be duplicated, where the account is used by someone else, or where the account is connected with fraud, unlawful activity or a breach of these Terms & Conditions.
3. Deposits, withdrawals and wagering
You may add funds to your account using payment methods made available through the website. You must use a payment method that belongs to you or that you are authorised to use. A payment may be declined, delayed, reversed or held for review for reasons including verification, payment processing, security checks, technical issues or suspected unlawful activity.
You should review the payment information shown at the time of a transaction, including any applicable fees, minimums, maximums, processing conditions or currency conversion details. AUD Gaming Casino does not promise that every payment method will be available at all times. Third-party payment providers may apply their own terms, fees and processing requirements.
Funds in your account must be used only for lawful gaming activity or withdrawn in accordance with the available withdrawal process. A withdrawal may require identity, payment or source-of-funds checks before it can be processed. The time required for a withdrawal can depend on verification, the selected payment method, financial institutions and other factors.
You must not use the website to deposit or withdraw money on behalf of another person, move funds for an unlawful purpose or attempt to disguise the origin or destination of funds. AUD Gaming Casino may delay, reject, return or restrict a transaction where this is required for security, compliance or payment-processing reasons.
Game results and technical issues
Games must be played according to the rules displayed for the relevant game. Where a result is generated by an approved randomisation or game system, the recorded result will generally be treated as final, subject to any correction required because of a clear technical or administrative error. If there is a conflict between a game result shown on screen and the official system record, the official system record may be used to determine the outcome.
You must not take advantage of a software fault, pricing error, display error, connectivity issue or other technical problem. If you become aware of an error, stop using the affected feature and notify AUD Gaming Casino through the support option available on the website. Bets or transactions affected by a clear error may be reviewed, corrected, voided or reversed where appropriate.
You are responsible for checking your balance, transaction history and game activity. If you believe that a transaction, result or account entry is incorrect, you should raise the issue as soon as reasonably possible and provide enough information for it to be investigated.
4. Promotions, responsible gambling and fair use
Promotions, bonuses, rewards and other incentives may be offered from time to time. Each offer is subject to its own promotional terms, including eligibility requirements, activation instructions, expiry conditions, wagering requirements, game restrictions, maximum values and withdrawal conditions where applicable. You should read the specific terms before accepting or using an offer.
Unless the relevant promotion expressly states otherwise, promotional offers are intended for one person, one account, one household and one payment arrangement. AUD Gaming Casino may cancel or amend an offer, or remove a promotional benefit, where there is a breach of the applicable offer terms, multiple-account activity, misuse, fraud, technical error or other conduct that creates an unfair advantage.
Responsible gambling
Gambling should be treated as entertainment, not as a way to make money or recover losses. Only gamble with money you can afford to lose and set personal limits before you start. Consider the amount of time and money you spend, take regular breaks and avoid gambling when you are upset, tired, under the influence of alcohol or drugs, or trying to solve financial problems.
- Set a budget and do not exceed it.
- Do not chase losses or borrow money to gamble.
- Keep gambling separate from essential household expenses.
- Use any available deposit, spending, time or activity controls.
- Take a break or request an account restriction if gambling is no longer enjoyable.
- Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
You may request available account restrictions, cooling-off periods or self-exclusion arrangements through the responsible gambling options provided on the website. A restriction may apply for a selected period and may not be reversible before that period ends. You must not attempt to bypass a restriction by opening another account or using another person's account.
Prohibited conduct
You must not interfere with the website, introduce malicious software, use automated tools, scrape content, exploit vulnerabilities, manipulate game outcomes, collude with other users or use any method intended to obtain an improper advantage. You must also not use the website for money laundering, fraud, chargeback abuse, identity theft or any other unlawful activity.
Where prohibited conduct is suspected, AUD Gaming Casino may investigate, restrict account access, withhold or reverse affected transactions, remove promotional benefits and take any other action permitted by law. Information may be shared with relevant service providers or authorities where required or permitted.
5. Privacy, intellectual property and liability
Personal information is handled in accordance with the AUD Gaming Casino Privacy Policy. By using the website, you acknowledge that information may need to be collected and used for account administration, identity verification, payments, customer support, responsible gambling, fraud prevention, security, legal compliance and service improvement. You should read the Privacy Policy for further information about data handling and your rights.
The website, including its design, text, graphics, logos, software, games and other materials, is protected by intellectual property rights. Subject to these Terms & Conditions, you receive a limited, personal and non-transferable permission to access and use the website for its intended purpose. You must not copy, modify, reproduce, publish, distribute, sell, reverse engineer or commercially exploit any part of the website without appropriate permission.
The website may be unavailable or affected by maintenance, updates, network failures, device problems, third-party services, internet disruption or other events outside reasonable control. AUD Gaming Casino does not guarantee that the website will always be uninterrupted, error-free, secure or available on every device. You are responsible for using suitable equipment, software and internet access.
To the extent permitted by law, AUD Gaming Casino is not responsible for losses caused by your failure to protect account details, misuse of the website, unauthorised access resulting from your actions, inaccurate information supplied by you, interruption of third-party services or events beyond reasonable control. Nothing in these Terms & Conditions excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian consumer law.
Suspension, closure and complaints
You may stop using the website at any time and may request closure of your account through the account or support options available on the website. Account closure does not remove obligations that arose before closure, including obligations relating to transactions, promotions, verification, privacy or prohibited conduct.
If you have a question or believe there is an issue with your account, transaction or game activity, please use the support channel provided on the website. Provide clear details and any relevant reference information so the matter can be reviewed. AUD Gaming Casino may ask for further information before responding or taking action.
These Terms & Conditions are governed by the laws that apply to the relevant service and user relationship, subject to any mandatory rights and protections available to Australian consumers. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply. The current version of these Terms & Conditions is available on this page.
